Case study: Bryan Crosby
From Corporate Executive Transition to Scalable Franchise Ownership
Candidate Snapshot (Context & Starting Point)
Profile
- Location: Midlothian, VA (Richmond suburb)
- Background: Senior corporate executive, MBA, P&L ownership, analytics-driven
- Family: Married, three young children; spouse owns her own business
- Situation: Recently exited an executive role (April 2024)
Mindset at Entry
- Not “looking for a franchise” — evaluating all options
- Actively considering:
- Buying a business
- Starting a business
- Accepting another executive role
- Relocating for work
- Long-standing entrepreneurial itch dating back to business school
Key Constraint
- Time: Balancing family, a full-time role, and a startup simultaneously
The Problem (What He Was Really Trying to Solve)
Brian wasn’t chasing independence for independence’s sake.
He was asking bigger questions:
- How do we take ourselves to a different financial level?
- How do I build an asset — not just another job?
- How do I invest capital in something that can scale and compound?
Non-Negotiables
- Strong financial fundamentals
- Clear path to scalability
- Alignment with his existing skill set
- Measurable performance and realistic ramp expectations
“Fit was critical. It had to match skill sets where I could bring value — and it had to make sense financially.”
The Approach (How the Process Was Different)
Brian entered the process skeptical — like many executives.
He had received dozens of franchise messages before.
What changed was timing + structure.
What Stood Out Early
- The questions asked at the beginning
- The ability to rule OUT opportunities just as quickly as considering them
- A process that respected his analytical mindset
Working with Ray Fanning, the focus was not:
“Here’s what you should buy.”
But instead:
“Here’s how we pressure-test what fits you — and what doesn’t.”
The Exploration Phase (What Was Considered — and Rejected)
Brian evaluated 6+ franchise concepts, including:
- Med spa concepts (ultimately rejected)
- Other executive-style ownership models
Why Some Didn’t Make the Cut
- High capital requirements with limited upside
- Long ramps to profitability
- Limited ability to add value as an operator
- Models that felt more like passive ownership than asset-building
“I couldn’t measure the cost with how low the return was.”
The Breakthrough Fit (Why This Franchise Worked)
Final Selection: Temporary wall systems franchise
Why It Clicked Immediately
- Rental-based business model (deep prior experience)
- Commercial construction focus (early career background)
- Niche, unsexy industry with real demand
- Strong capital structure:
- Depreciable assets
- Scalable inventory
- Clear expansion paths
“It wasn’t a pretty business — but it had great fundamentals.”
This wasn’t about passion.
It was about strategic alignment.
Deal Structuring & Due Diligence Support
Where Ray added outsized value:
- Acting as a sounding board during negotiations
- Helping define what was normal vs. out-of-bounds
- Supporting aggressive territory discussions (multi-state considerations)
- Connecting Brian to:
- SBA lenders
- FDD reviewers
- Legal and financial resources
“I could’ve figured it out — but I would’ve made more mistakes.”
The Reality of Launch (No Sugarcoating)
Early Challenges
- Sales execution issues at the franchisor level
- Slow initial ramp (expected in commercial bidding cycles)
- Drinking from a fire hose by design
Wins That Mattered
- SBA loan closed
- Inventory delivered
- Hiring the right sales rep (after ~30 interviews)
- Landing the first job
- Transitioning from “idea” to a functioning business
“Those were the little wins that told me this was real.”
Performance Expectations (Grounded, Not Hype-Driven)
Brian intentionally avoided best-case benchmarks.
Instead, he asked:
- What does the range look like?
- Who’s at the top — and what are they doing differently?
- How do I improve systematically?
His growth mindset:
- First profitability
- Adding sales capacity
- Expanding territory
- Long-term asset accumulation
Outcome (So Far — and What’s Next)
Current Status
- Business launched and operating
- First revenue secured
- Scaling roadmap defined
Forward Vision
- Territory expansion
- Additional locations
- Long-term equity growth
Proof of Confidence
- Referred 2–3 other executives within months
- Continues to use Ray as a strategic resource post-launch
Key Takeaway (Why This Case Matters)
This case study is not about finding a franchise.
It’s about:
- Making a disciplined transition from corporate
- Building a scalable asset, not buying a job
- Having a guide who helps you avoid expensive mistakes
“It’s scary the first time — even with the background I have. Having someone who’s done this before matters.”
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What Our Candidates Say
The most important thing anyone can do who is going through this process of discovery, of resetting their life, of trying to start their own business, is to work with Terry Coker. I absolutely recommend Terry Coker.
Ray is the ultimate professional. He identifies franchises that fit the lifestyle and needs of his clients. As a new franchisee, he held my hand throughout the entire process. If you are in search of a franchise, consider Ray Fanning.